Paytm — Order canceled without concerning me after 13 days

Address:

Junagadh, Gujarat

This was my first purchase on paytm. Bought two davidoff cool water perfumes. Paid for them online. I received one product after 8-9 days but not received second one. So i emailed them regarding the same. Got email that the item is packed and ready to be shipped. 15 mins later got email your order has been canceled. No explanation whatsoever. This was the worst experience ever. Not happy with the service. Communication takes 3 days to get reply from them. I demand compensation for messing me about andwasting my time and money My order no is[protected]