Address: | Gurgaon, Haryana, 122001 | Website: | www.paytm.com |
I have purchased a pack of 10 pairs of men socks from paytm. The order was shipped through Delhivery logistics services. on 9th Jan at 8 PM I received a message from the company saying your product is delivered successfully, I was surprised with the message because the delivery boy from the company didn't even called me once for delivery then how could it got delivered when neither me nor anyone else received the order. when i contacted to the delhivery they told me that its to late today and as tomorrow is Sunday we are processing your complaint and we will provied you the delivery proof, since then I have called both to paytm and to Delhivery as well, but still i didn't get my order. Each of the time i am calling then they are saying that we are processing your complaint, once our team go through it you will get the proof, but still I didn't get anything. Even PAYTM is also not helping me in the matter. I am very much sad and depressed with the response from both the company. Now I am feeling cheated for 600rs.
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