Paytm — order not delivered and problm in tracking

Wrangler Sky Blue Cotton And Spandex Jeans (Size-30) was buying on 1st april. The delivery day of my order has been 12th april but today also my item is not delivered on my adress. and i was tracking my order but some problem for tracking my order.Few days ago i was buying a mixture grinder and the mixture grinder was canceled by paytm.if order is not delivered by paytm then why show the product on his site.