Paytm — Order not delivered, still they are showing delivered

Address:	New Delhi, Delhi
Website:	www.paytm.cin

I request you never ever go with Paytm.One of the fraud site if your order is big.

I ordered one TV on 16th Sept.I got call directly from Merchant that this model is not avaialble.I am
sending you another model so accept it.I said No.Then he said, see sir - if order will be cancelled then
this will take lot of time.(Model which he is delivering have low value than which i ordered.)

I called Paytm customer care - they said we can't do anything because you order status has been changed
to shipped so once you receive, return it and your money will be returned.But i said why merchant is calling
me and why I will wait till the product deliver.why don't you deal with this.They said We can't do anything.
Don't worry we have registered your complain and you will get email and message as well as response in
48 hours.(After complain merchant called me multiple time to accept his offer)

On 19th Sept, My order status has been changed to Delivered, though no TV has been delivered to me.Now you can imagine
the service of Paytm.

I called them again.Rather than dealing with my previous request, they have took my complain again and told me, sir don't worry
We will take action in 48 to 72 hours.I asked them change status to Shipped from Delivered but paytm customer care
excutive were not ready to help me.(during this time, I called paytm customer care at least 10 times and i got call 6 times
from Merchant Who was keep saying accept this product otherwise you will not get anything)

They have no escalating model.They send no email regarding your complain.They don't give you any complain ID.

I got only one email from them which was your product has been delivred Which I have not delivered yet.