Paytm — Order not delivered till now

Address:

New Delhi, Delhi

Ordered a citizen bp monitor machine on 6th of april, which was promised to be delivered by 16th of april, but till now it has not been delivered . Raised many tickets with them but did not get satisfactory result from any of them. Also they are not even telling what is the current status of the product nor the date as to by when this can be delivered. This is worst e shopping experice i had . Am planning to sue paytm legally.
Also mentioning tickets number i have raised with them.

Ticket #[protected]
Ticket #[protected]