Paytm — ordered delivered after cancellation and not accepting return

Address:

Hyderabad, Andhra Pradesh

I cancelled one order of theirs.they confirmed the cancellation and said you will get your money back in 10 days. But still they delivered it to my friend when i was on vacation, and when i tried to return it they said return period is over now. Order number :- [protected] when i contacted customer care, they told me that nor return period is over and we can not accept return. But first how can it be delivered when i cancelled it a week ago. Second they say return policy is one day after product delivery and they delivered to my friend, i got it after 2 days as i was on vacation and they are not accepting any return. Need to file a complaint against them...for taking my 200 rs and 1000rs for harassing me and wasting my time Thanks Bhushan