Paytm — Payment failed amount debited from bank

Address:	Ernakulam, Kerala, 682307
Website:	Paytm

I paid my mobile bill through paytm using net banking on 11 December 2015. My mobile number is [protected] and order number is [protected]. The amount is debited from my bank account but it's not received by net work operator. I have already registered a complaint against this using paytm apps complaint register option. But there is no action from there part.My bill due date is coming Monday December 14. So please do the need full before my bill due date went over.