Paytm — PAYMENT FAILED - But did not get Refund

Address:

Hyderabad, Andhra Pradesh

Dear Team, Greetings for the day!! I Created Paytm account on 21st March 2015. I deposited 5000/- through Axis bank credit card on the same day. 5000/- Successfully added to my Paytm wallet. I tried make a transaction for 5000/- on the same day (21/03/2015). But Payment failed. I sending requests to Paytm Team to get refund for 5000/- to my Paytm wallet, but i have not received any proper response from Paytm customer service. I am sending continuous e-mails from last 2 weeks, but no proper response from them. Please find the attached screen shots for you reference. i am expecting a quick response from you on this. And also find the below details: ORDER NO.[protected]