Paytm — Payment made but no delivery even after 1 week of expected delivery date.

Address:

Mumbai City, Maharashtra

Sir, I have ordered one Protoner 20Kg Weight Lifting Home Gym With Gloves And Wrist Band via paytm site and expected delivery date given to me was 2nd of August, but i have not received the same till now. Every time i talk to there consumer care team, they says that i will get the product in next 24 hours, this is happening from last 5 days. Even today i talk to Miss Sonam Gupta their consumer executive regarding cancellation of order. But they are stick to there point that i will get the product within next 24 hours and they are going to charge cancellation charges for the same. Order no[protected] Jul '15 9:41 pm. Please help us.