Paytm — payment transfer not received

Website:Business.paytm.com

I'm a registered paytm merchant. I've transferred Rs.50000 from paytm wallet to my paytm bank on August 9th, 2018. I haven't received the money neither into my paytm bank nor into my wallet rill date. All the kyc verification, document submission was done. Provided all the information they've asked. I'm constantly spending more than a hour on daily basis but in vain. My 50000 has been stuck with paytm. The customer support is of no help. They constantly asks me to wait for 2 days. It's going nowhere. I want my money along with the time I've spent with customer support.
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