Paytm — PAYTM Amount deducted but no ticket | Amount not credited back

Address:

Bangalore, Karnataka

Hi, On 6th APRIL, i booked ticket from Bangalore to Tanuku and the amount got deducted but ticket not booked. Please find the transaction details below, Please revert the amount as earliest possible. Order Id:[protected] Bus Ticket (OAFTMJ) from Bangalore to Tanuku on[protected] But yesterday i could see status as "Payment Requested" (In Yello) with transaction number and all, but today the same is showing "Ticket Cancelled" (In Red). Please look into it and how come it show as canceled because it's a problem from your side. If i cancel then only i should see as cancelled. Here the PAYTM amount (120 RS/-) got returned and i used it in the next transaction. But on Bank statement i could see two transactions. Please credit the amount 981.91 as it is because i didn't cancelled ticket related to this transaction. Ticket itself not allocated from your side. Please do the needful and please find the attached images related to it. Immediately i booked one more ticket and which got booked correctly. Please let me know if you need any more details to proceed further. I am keep on following up on this but no proper response. Please do the needful