[Resolved]  Paytm — paytm app shopping order status

Address:Chennai, Tamil Nadu

Hi i have ordered two products one on MAy 6th and another on May 14. i just got an update its been shipped.but when i try with my AWB number no results found.iam unable to track my order.call me to my mobile number [protected]. order id is[protected] &[protected]. your customer care is the worst of all the customer care. I havent experienced like this in any of the website. Kindly update me the status when it will be shipped. Note: Got a reply like it is in the process of being couriered to you.
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Aug 14, 2020
Complaint marked as Resolved 
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Hi Silam,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to
us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That's our promise!

As per our records both the product has been delivered to you.

Should you require any other assistance, please send us an email at [protected]@paytm.com.

Best wishes,
Paytm Customer Care
Dear sir

My name hari
I placed a order of mobile power bank. Order id[protected]. Just give the order status please and I didnt get my cash back. My mobile number [protected].
I had ordered a power ban last week and i got a confirmation msg that my order was placed successfully .but till now i had not received my order please call to my mobile number [protected] that when will i receive my order and from which courier company
I had ordered a power ban last week and i got a confirmation msg that my
order was placed successfully .but till now i had not received my order
please call to my mobile number [protected] that when will i receive my
order and from which courier company

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