Worst service ever faced. I never even suggest to buy anything through ptm to anybody. Bad experience and frustrated.
10 g gold coin got delivered after 17 days from the ordered date. After the payment there was no proper tracker no customer service number. I messaged to customer care so many times but got lazy response.
Even who delivered the product, they are not well behaved... irritating the customer without knowing there own company delivery process.
Courier guy suddenly came (morning) one day and delivered to my home. But not verified the person, phone number, and not even ensured my name. Luckily we we're in the home otherwise he might be given to apartment security or any one else.
Evening he came again after 8pm and asking otp. He said sent as message. But I am not received. He behaves rudely and to return back the product. Finally I received as mail and given the otp. He is not even the process that how the otp will be sending either through sms or mail and arguing with customers simply. Felt very bad. Was this information helpful? | 
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