Paytm — Paytm has no Customer protection and virtual no customer care support .

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:paytm.com/

I have ordered a 1kg Almonds packet through Paytm, paid in advanced . The day i received the packet, i found that the delivered packet was open . It was open from outside with two places, and on peeking inside, saw that the packet inside was also open, both bubble rap as well as the internal packet . I told the delivery person to take it back, he denied and told to contact to paytm customer care . Delivery has given me this in writing and undersigned . I tried paytm customer care phone call, never got connected always busy and waiting . then i have send a mail to paytm customer care on sept 22 with all proof of photo, writing from delivery person etc . Till date getting only one reply to all mail ---" Will get back to u, working on it etc"
Was this information helpful?
No (0)
Yes (0)
Oct 01, 2015
Updated by nitin_ch1
Here is the ticket detail

Ticket #[protected]: Already opened and Damaged product received : Order No. [protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information