Paytm — Paytm has ruined by weekend

i booked a bus ticket from banglore to chennai on april 4, under 50%. off order number:[protected] DC tranc no: [protected] yesterday i waited at marathahalli for bus from 9 to 12pm (the bus has come by 10pm), later i gone to madiwala for enquire as i cant find any contact number or customer care number anywhere. by 1.30AM i came to know that the bus has been cancelled a week ago still i was not intimated. Thing is, i have mailed paytm about contact details day before yesterday i just got an auto generated email and there is no further communication.. On the whole my weekend and family reunion got ruined by paytm they don't care and i never trust again. Still i dont have any customer contact number for both paytm or the SLS travels. I dont know where to enquire for my cancellation charges.