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Paytm is not accepting their mistake and asking stupid questions and trying to run away from their mistake in selling fake products online:
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paytm is still behaving like it doesnot care of customers, its highly unacceptable and i want strict action on them asap.
paytm is fraud
Are you dumb enough not to understand that Samsung found the serial number of memory card fake and said they will not provide any warranty on it, do u think I m wasting time here? Paytm is selling fake memory cards and I have registered case in consumer court to deal with my loss, both financial and mental harrasment. You guys are working like robots and don't have any sense in dealing with customers, just copying scripts and sending the same script to every query of harassed customer will land paytm in public embarrassment and shame. Me and my lawyer know how to deal with such shameless online frauds.
Sent from my BlackBerry 10 smartphone.
From: [protected]@paytm.com
Sent: Wednesday 13 January 2016 10:30
To: Vibhor Jund
Reply To: [protected]@paytm.com
Subject: [Paytm Care] Re: Re: Order Delivered - Your Paytm Order #[protected] has been delivered. Rate your experience now.
Regarding your experience with Paytm
Ticket #[protected]: Re: Order Delivered - Your Paytm Order #[protected] has been delivered. Rate your experience now.
Nidhi, Jan 13, 10:30:
Hello Vibhor,
We tried to contact but you were not contactable.
We understand that you are unable to use your product & it is inconvenient. Please note that your product is covered under warranty. We Would request you to visit the nearest service center in order to avail this.
We would request you to provide us the scan copy of the job sheet from an authorized service center. So that we may coordinate with our concern team regarding return.
We hope this helps. Should you need any further assistance, let me know.
Happy to help!
Paytm Care
Are you dumb enough not to understand that Samsung found the serial number of memory card fake and said they will not provide any warranty on it, do u think I m wasting time here? Paytm is selling fake memory cards and I have registered case in consumer court to deal with my loss, both financial and mental harrasment. You guys are working like robots and don't have any sense in dealing with customers, just copying scripts and sending the same script to every query of harassed customer will land paytm in public embarrassment and shame. Me and my lawyer know how to deal with such shameless online frauds.
Sent from my BlackBerry 10 smartphone.
From: [protected]@paytm.com
Sent: Wednesday 13 January 2016 10:30
To: Vibhor Jund
Reply To: [protected]@paytm.com
Subject: [Paytm Care] Re: Re: Order Delivered - Your Paytm Order #[protected] has been delivered. Rate your experience now.
Regarding your experience with Paytm
Ticket #[protected]: Re: Order Delivered - Your Paytm Order #[protected] has been delivered. Rate your experience now.
Nidhi, Jan 13, 10:30:
Hello Vibhor,
We tried to contact but you were not contactable.
We understand that you are unable to use your product & it is inconvenient. Please note that your product is covered under warranty. We Would request you to visit the nearest service center in order to avail this.
We would request you to provide us the scan copy of the job sheet from an authorized service center. So that we may coordinate with our concern team regarding return.
We hope this helps. Should you need any further assistance, let me know.
Happy to help!
Paytm Care
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