Paytm — Paytm postpaid late fees overcharged

Address:	Noida uttar pradesh
Website:	paytm.com

Hey..
My payment mobile number is [protected]
Name - Aman Kumar
. I had opened Paytm Postpaid in March 2022, in which the loan amount was 500 ₹ that means total amount which was approved so Out of that, I had recharged my mobile for 299 ₹ and 118 ₹ ...
So total amount which is used is = 417
Now i had 83 ₹ left in my account before the date of 7th April
Due to some issues I have not paid in 7th April which means penalty of late fee will be applied

So main point is - According to the policy, late fee penalty is to be levied on 7th of every month, whose loan will be up to 500 or less.

I did not pay the bill for 2 months i.e. 7th April and 7th of May that means
Penalty up to ₹ 25 + 25₹ = ₹ 50 should have been imposed but They are charging more than 50 ₹ every month

Now here's scenario

Total amount is = 500₹
Recharge = 299₹ - 500₹ = 201₹
One more recharge = 118₹ - 201₹ = 83₹
Convience fee of April 2022 = 10₹ so 83₹ - 10₹ = 73₹
Convience fee of May 2022 = 4₹ so 73₹ - 4.18₹ = 69₹

Now late fee penalty is
April 7 over due date = penalty applied 50₹ so
69₹ - 50₹ = 19₹

Again over due date may = 68₹

So 68₹- 19₹ = -49₹

Now total amount which I have to pay is = 549.76₹

But according to late fee policy i have to pay only 481₹
Because 7 April and 7 may = 25₹ + 25₹ = 50₹
but they're charging extra amount 68₹

That's it I have attached screenshot also please take action immediately otherwise they'll charge late fee extra more from me...

Resolution which I want is - decrease amount of late fee

Thanks