Paytm — Paytm wallet amount not added

Address:	600113
Website:	www.paytm.com

I had 5 paytm coupens and added rs.30 to paytm wallet using promo code on 14-may-2016. All 5 codes were verified successfully stating amount will be credited to wallet in 24 hours. But, till now i have not received the amount rs 150 in my wallet.

Therefore, i logged a case with paytm care on may 21.

My ticket no is 02430212. Post which i have received one more mail asking for few more information and i have sent the requested information on may 23, 2016. Still, i didn't get a response and the voucher is valid only for 15 days. Its been more than 10 days, i didn't get my wallet amount and coupen will expire in few days from today.

Is this the response you give to your customer. Very poor service by paytm. Why the heck you market your wallets, when you cannot add money to wallets even after proper code was applied.

Please respond to my ticket number 02430212.