Paytm — Paytm wallet transaction failure - ripoff

Address:	560067
Website:	paytm.com

I tried buying a reliance general insurance from Paytm. I made 4675 payment and the transaction failed. Its been 6 days and paytm has still not refunded the amount. [protected] – CCAvenue Transaction No. [protected] – Amount Reversal Bank Reference Number [protected] – Transaction ID 16010326 – Reliance Ticket No This is a big disadvantage of paytm wallet since they don't even have a customer care no. Also the customer care agent is just looking up their system and claiming the transaction was a success but it wasn't as per the transaction response attached. If this is not resolved i will be filing a case against paytm soon.