Paytm — Problem in log in

I have tried to login the account but there shows a msg that the phone number is linked with another account. So I want the paytm team to solve this issue as soon as possible as I have my money in my wallet and I could not use it for my emergency. I have given a mail to paytm but still no response from the company side and also I tried to call the customer care phone number it was giving a busy tone henever I call them .
I need a quick response as I ill not be able to do any transactions. as well as the cad of mine is connected to the account. So Im not sure the security. So please take an action as soon as possible and kindly let me know the staus of the complaint a well.