Paytm — Quality Issues

Address:

Jaipur, Rajasthan

I had ordered a Nike shoe from Paytm which was delivered on 29th June, 2015. I used it for walking a bit and it seemed fine. I recently used this shoe for jogging and playing and after just 20-30 minutes the sole started to come off. Now since the 15 days period is over Paytm refuses to do anything about it. The quality concern is of no issue to them and I have written to their customer care, called them and tried facebook but i get the same response over and over saying 15 days are over, But a pair of Nike shoes cannot be of such low quality. I am not getting any sort of help from Paytm on this, Their customer care responses are copy pasted with no concern for the problem Please help me resolve this issue.