On 11 nov 2017 i've tried to receive 200 inr in my paytm account (Omkar sinnarkar. Paytm no.[protected]).
So paytm no.[protected] transferred 200 inr to my paytm account using paytm "scan & pay" option (I've set scan and pay account in my paytm as "bank account").
That transaction was successful but because my bank account linked with my paytm is closed so now, i the cannot get that money back.
Several times i've talked with paytm merchant helpdesk about it and they say that i've to contact my bank account and resolve the issue with them.
My bank (That bank with closed account) is telling me that they've never accepted the money from paytm and that i should ask paytm for payment.
In this process i've given paytm several choices like,
1. Cancel the transaction and return the money to sender.
2. Transfer that money in my paytm account.
3. Send the concerned amount to my new bank account.
But the've said no to every option!
To get my money back they're telling me to go through this cockamamy process,
Cancel 1 cheque from my chequebook then send it to [protected]@paytm.com then they'll check my details and confirm that it's me after all this process they'll take at least 14 days to send the money.
For this process to work, i've to go to my bank (Even if i don't have time) to get my chequebook (Even if i don't need one! Just for paytm) then go through this process.
I've to go through this lengthy process in digital age! Whereas they simply can send me the money.
This kind of trickery is used by paytm to discourage customers from taking their own hard earned money just to earn some easy bucks!
Shame on you paytm!
I strongly recommend customers not to use paytm or else loose your hard earned money to the hands of greedy paytm.
For the proof, i'm attaching screenshots of the transactions,
In sender1. Jpg you can see that sender successfully sent me money on 11 nov 2017 6.13pm.
In newimage1. Jpg & newimage0. Jpg you can see that paytm tried to send money to my account but failed.
I've contacted to paytm several times but they refuse to help.
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