Paytm — Recharge booster pack

Address:	600096
Website:	paytm.com

Hi,
I am mail to paytm.
Hi,

I have contacted Airtel regarding the same, and the response I got from them is I should contact Paytm. I did my recharge through Paytm and hence I do not wish to use the operator reference number provided by you and contact them, I believe it is your responsibility to do the same. I request you to pay back the recharge amount on my wallet or complete the recharge done.

The toll free number provided by you does not work when I dial from Airtel mobile, provide me the correct toll free number of Paytm.

Thanks,
Abbas
[protected]

Next paytm reply
Hello Abbas,
We understand that your query is regarding recharge not getting processed for mobile number [protected] against Order Id [protected] but your amount was deducted.
We have checked the recharge is now showing as successful on[protected] at 12:07:58. However, in certain cases there is a delay in receiving the recharge.
In case you have not received the recharge please coordinate with your operator.
Operator Reference Number: [protected]
Further At Paytm, we believe that we can provide extensive customer support on emails. We have a 24x7x365 email helpdesk & you may reach out to us any time by visiting the given link- https://paytm.com/care/ticket. You may register your concern here.

You may rest assured; we address all customer queries promptly.

Should you need any further assistance, let us know.

Thanks and regards,
Paytm Care


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next me mail to paytm,


Hi,

I have contacted Airtel regarding the same, and the response I got from them is I should contact Paytm. I did my recharge through Paytm and hence I do not wish to use the operator reference number provided by you and contact them, I believe it is your responsibility to do the same. I request you to pay back the recharge amount on my wallet or complete the recharge done.

The toll free number provided by you does not work when I dial from Airtel mobile, provide me the correct toll free number of Paytm.

Thanks,
Abbas
[protected]