Paytm — Recharge froud

I have tried to recharge Telenor mobile number [protected] today. My Paytm wallet have balance but I got option for SBI debit card and recharged rs. 200/- .The amount deducted from my account but recharge not done. My Order number Given by Paytm is [protected] and complaint ticket number [protected]R4daAAC . At 03:31 PM from Telephone number +91 [protected] MR. Rahul kumar Gupta talked with me and asked me for Debit card number and than ask cvv number and he proceed for transectin and then ask me for OTP number. I neglect him then he say than your payment will not refund. At 05:00 PM another customer care executive contacted me by phone number +91 [protected] and he also ask me for debit card number cvv number and OTP number . As per guide line of RBI and Bank you don"t Disclose your OTP number on Telephone number Than why your customer care executive were demanding from me. Pls. answer me. I was put in trouble second time from Paytm site. How my telephone number and complaint reach to that person who had tried to froud me with demanding OTP number of SBI debit card. What is about my monwy. I will go to consumer court if problem will not be solved and proper reply i not received.