Paytm — recharge not done.. no cashback received

Address:

Ahmedabad, Gujarat

Hi, I have installed paytm app for the first time and I am really disappointed from the first transaction i have made on paytm. I have recharged my idea mobile number from this app. And did not receive the talktime/topup. Also I supposed to get 50Rs. Of cashback for the 'new50' offer. I did not get that too. 50 Rs. Got deducted from my bank account, and i did not receive anything. I tried to call on your toll free number, every time I am getting busy message. My transaction details are as below: Order No.[protected] Cc transaction number. [protected] Mobile number. [protected] There is no way to check previous transaction history on your app. Thank god, I have taken the screenshot while doing the transaction. Other wise customer has no way to track the previous history.