[Resolved] Paytm — Recharged my cell with amount lesser than what was deducted from credit card | |||
Site used : www.paytm.com Amount paid by me : Rs 15/- carrier: Idea My Intension : Rate cutter from Idea with talk-value =0. What I got : No rate cutter but a talk value of Rs 7/- (as a recharge of Rs 10 was initiated by paytm) Now they are refunding Rs 5 as paytm cash in paytm wallet... as the rate cutter did not get activated and I was not aware, the rate plan active was 1.6 paisa per second instead of 50 paisa per minute. and I talked for long which caused me a net loss of Rs 50/- . I need full money back and transaction of Rs 15 to be rolled back and money back into my credit card. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0477 0770 [Head Office]
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We are very sorry to read your issue here. The best way to resolve any concern is to send an email to us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That's our promise!
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