Paytm — refund and contact issue

Jab tak bar bar complaint na ki jae tab tak paisa refund nahi karte ye log..jo 24hours me cashback hona chahie us cashback k lie 3-4 din minimum lagta h inhe..agar koi complaint karni ho koi issue ho to ghanto call karte rhna pdta hai fir bhi call recieve nhi hota..i have called them 4 times and each time i was put on hold for more than hours..and yet my call was not recieved..im unable to send or pay or transfer money to anybody..and just now i logged out by mistake and when im loging in again and putting the right password then it is giving an error everytime and also blocked my account for one hour..now im clicking forgot password if to get another password then again all their executives are busy and im been put on hold..i have called hundreds of times from different numbers also but no cal is getting recieved..this contact issue is happening for almost a month..i had complaint to paytm also. Given negative feedback also..but they r not ready to imrove thenselves..