[Resolved]  Paytm — Refund Balance

Dear Customer,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

It indicates that we received Rs. 200 from your bank account only against Order Ids[protected] and[protected]. Since the recharges were unsuccessful, Rs. 400 was refunded in your Paytm Cash account. I further checked and it looks like you've used this amount for a transaction on Paytm. The details of the transaction are mentioned below:

Order number:[protected]
Amount: Rs. 200
Date of transaction: 17 Jan'14
Recharged number: [protected]

Whereas, you initiated refund for another Rs. 200 to your bank account. We initiated this refunded from our end as of 18.01.2014. You will be receiving this amount within next 2-3 days. If it delays, you may coordinate with your bank with refund reference # [protected].

We hope the details shared above are sufficient towards the resolution of this issue.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer
Care [protected]@paytm.com

ORDER NO.[protected]
amount debit but recharge is not done.

please cancelled this recharge and return refund in my paytm cash wallet