Paytm — Refund Because of Bus Cancellation

Address:

Ahmedabad, Gujarat

Hi I have booked a bus ticket on 8th May 2015 for the route of Rajkot to Ahmedabad at 8.42AM. But in afternoon I got call from bus operator that the bus is got cancelled. So I request you for the refund of money. Please do the needful. My ticket details are as below FROM - rajkot TO - ahmedabad DATE OF JOURNEY[protected] PAYTM TICKET ID - OB4OJH TICKET PNR [protected] PASSENGER NAME - Umesh Bus Operator - SS Travels--( KARNAVATI ) I have already files a complaint on [protected]@paytm.com on 11th May 2015. My paytm complain ticket id is Ticket #[protected]. It was told me that they will give respond withing 72 hours. But its now 9 days and they have not given a single positive reply.