Paytm — Refund issue - customer care is not supporting

Address:	Valsad, Gujarat, 396191
Website:	www.paytm.com

I have purchased product from paytm (Your Order No is[protected]) and payment made directly credit card & not by paytm wallet. I have refund the product, but the paytm customer care is refusing to refund to my credit card. Couple of times I have clearly mentioned I don't want money in your wallet but back to credit card through which i have executed the transactions.

I am not in position to pay credit card bill & keep money in paytm wallet which i am not going to use.

After constant follow-up with them they are simply playing with mails.

Can anyone help me on this.. Even RBI have also not kept and complain desk against Paytm