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Paytm — refund not got

I have not got my refund of rs 1374
The order id is [protected]
Its been over a month now
I am complaining again and again
Nobody picks my call at custome care center
Please help me i have been trying for so long now. They dont even chat properly on 24*7 care. Please tell me when willi get my refund. This is not a good experience for me. Please help me out
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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