Paytm — Refund not provided for more than 6 days

Sriram Gurunadhan

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Order No.[protected] Sep '14 10:50 pm 1 ITEM Order Total Rs 1264 The item received was not as per specification, so I returned the product. The shipment reached their works on 30th Sep. But till date they are saying 24 hours - 48 hours etc and i had got the refund. Anyone help for refunding. As their is only mail communication with them and no direct contact number it is too irritating. It took nearly 24 hours for getting a reply even that one false reply. I am asking a question, they are answering one.

Was this information helpful?

No (0)

Yes (0)

Oct 08, 2014

Updated by Sriram Gurunadhan Giving false statements
Today i received a mail that your amount of Rs 1264/- has been credited in your wallet. But i have attached a screen shot that i have not received any refund. The amount credit in my wallet is my cash back for another pruchase.
I had sent nearly 10 mails and 2 - 3 calls to customer care. But no solution.

Is there anyone to help and get refund so that i shall make further purchase or recharge.

Oct 08, 2014

Updated by Sriram Gurunadhan Photo proof attached

Please help