[Resolved]  Paytm — refund not received after 3 days also

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New Delhi, Delhi

Hi, I send email from my mail id previously to paytm that my transaction for dominoz of Rs. 192 was failed, and I got reply mail from your side as well that I got my money back in 24-48 hours, just because of n/w problem it happened. But still I didn't get my money back yet. I don't have any contact number where I can contact to paytm's customer care representatives. My transaction details are following: Payment id : 10047528 for : www.dominoz.co.in Please help me to get my money back. And if you have any query regarding this transaction, please contact me on [protected]. I hope you will not be disappoint me this time. Thanks, Shivani Gupta Following is my conversation with paytm over email. On Saturday, 27 September 2014 12:30 AM, shivani gupta <[protected]@yahoo.co.in> wrote: Hi, , As i mailed previously also. My money was deducted from my account but order was not placed. Please refund my money as soon as possible. I didn't get my money back yet. I didn't find any of your customer care contact number. So plz, contact me from your end my mob number is: [protected]. I'll wait for your help call and refund money. Thanks, Shivani Gupta On Tuesday, 23 September 2014 10:24 PM, "[protected]@paytm.com" <[protected]@paytm.com> wrote: Regarding your experience with Paytm Ticket #[protected]: Help Query Sandhu, Sep 23 22:24: Hi there, Sorry for the inconvenience caused. We had a technical problem at our end, which has since been rectified. Your recharge should have been successfully delivered by now. In case it has not been delivered, the amount will be transferred to your Paytm account within 24-48 hours and will be available for immediate reuse. We hope this helps. Should you need any further assistance, let us know. Look forward to see you again at Paytm. Best wishes Team Paytm shivani gupta, Sep 23 20:18: Name: shivani gupta | Email Id: [protected]@yahoo.co.in | Order Number: 10047528 | Message: I paid 192 rs for dominoz online order balance deducted from my account ireceived message as well but order not place at dominoz. My Paymentid is 10047528 | Issue Type: Recharge Failed | Time:[protected]:26:45 | This email is a service from Paytm Care. Message-Id:8BEECJB6_5421a5e0c60a0_2ef13fed506b[protected]_sprut