Paytm — Refund not received for ORDER NO.[protected]

Address:

New Delhi, Delhi

Product has already been returned after making so many complaint for one month to PayTm and final complaint on Consumer Complaints. But I didn't get refund for that product. Then again I raised the complaint (Ticket #[protected]: RCtkt (http://paytm.zendesk.com/requests/[protected] to refund my money. I got reply from Rishubh Tyagi, to send the scanned copy of the returned slip. I Sent the slip but now I have got reply for Md. Aftab, saying "I would like to inform you that as i checked and found that your return has been rejected because you want to keep the product". Now please tell me, what to write to get my refund money. It took one month to get my order returned, now dont know how long will Paytm take to refund the mone I have attached the email conversation with Rishabh and Md. Aftab and a copy of product return slip