[Resolved]  Paytm — refund not received for the missing raincoat

Address:	New Delhi, Delhi, 110002
Website:	PayTM

My brother ordered 2 raincoats from paytm mobile app on 16 july 2018. I received the package within a week at my office. I opened the package after reaching the home in the evening. After opening it, i found only one raincoat instead of two. However, the bill was also showing 2 items. As paytm has no customer care number, i complained on its app. For first 2-3 messages, they replied that they will refund for the missing raincoat, but now they are not replying. I have also tried the number of the merchant, whose number and address is given on the bill, which is not working as if now.

Order no.: [protected]; shipment no.: [protected]

Merchant add: panazone e-tailers (319178), office no. 8, star heights, bharat cineplex, new mill road, kurla west, mumbai 400070; ph:[protected]; gstin: 27bjypa4626a1zb