Paytm — Regarding return of product

Address:

Kolkata, West Bengal

Hello, I have bought a product a product from Paytm with ORDER NO. [protected] Mar '15 11:56 pm i wasn't satisfied with the product and i returned on 21march 2015 via DTDC courier with assignment number: V21930072 as they are not providing the reverse pickup. The provided me the seller details but not provide the contact (phone number). The product is in Delhi since 24 march 2015, and i have contacted Paytm many times regarding the matter, but they are not picking the phone and also not giving satisfactory revert on mail, also i contacted the branch JHANDEWALAN BRANCH, DELHI, regarding this, they are holding the product since then, but yesterday they sent it back, now it is on the way, so kindly concern the matter.