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Paytm — rejection of old mobile

I lost interested in paytm as they have rejected my order twice.in exchange, customer will exchange used mobiles and not showroom pieces. Even the phone is in mint condition and working perfectly, still they reject showing unseen reasons, and advise us to speak to call centre. Though every thing is in perfect condition, wish masters are trained in such a way, they will reject our mobiles, even the old mobile is in sealed condition..., pathetic way the paytm treats, especially in old exchange,

rejection of old mobile
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    Customer satisfaction rating
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301