Paytm — Replacement of shoes or either refund the money back against order no.[protected]

Address:	160002
Website:	Paytm

I have ordered the shoes from Paytm site against order no. [protected] on dated 03/112015. I have recd my shoes delivery today but its damaged with huge dirt and very poor packing and in a very bad manner even not in a usable situation, I am very much harrased with your service and even not connect my phone with your customer care service as well. Request you to kindly solve my problem asap. Hoping for full co-operation from your side. Best Regards Rajesh [protected]