Paytm — request for refund of ticket amount

Address:

Ernakulam, Kerala

I have booked bus tickets from Ernakulam to Coimbatore and Coimbatore to Cuddalore few weeks before for travelling on 2nd April. On the day of travel I was waiting for my bus. But when I contacted the travels they told that the bus ha been cancelled. I did not get any message or call regarding this. Due to which I have to miss my vacation. And also my another bus. I was trying to contact Paytm. The customer care is busy always. I am also not able to cancel my tickets. I want my full money back. I am really very much disappointed with the service. Please reply back at least for this mail.