Paytm — reservation of bus through paytm

Address:

Mumbai City, Maharashtra

My husband booked bus ticket from vadodara to mumbai through paytm. Order id is [protected]. It’s charges was 2660. Order was placed properly and amount was deducted and confirmation message was also received. But at the scheduled time bus didn’t arrive and we called up so many times to the given contact number by paytm. Finally after one hour of the actual time of arrival we came to know that bus was cancelled and now paytm is not ready to give support. Please help.