Paytm — Return not initiated and refund is pending

Address:

Pune, Maharashtra

I ordered for Zahara Triveni Multi Color Net Faux Chiffon Jacquard Lehenga Saree from Paytm Order#[protected]. The product was delivered on 15th march. I checked the product and it was faulty. So i requested for a return and refund. Paytm approved the return and it more than 15 days return is not picked up and event the amount is not refunded. I have dropped several mails to paytm customer care but nothing happened. I am seriously pissed of with the paytm services. Please look into the matter and get my money back.