Paytm — Return not Processed till now

Address:

Pune, Maharashtra

Hi, This is regarding order#[protected]. I received the product which is different from picture so I initiated return within timeline on 10th July and paytm accepted that they will process the return.I requested them to pickup the product before 14th July or 20th July as nobody will available from 114th-20th July product. I received the mail on 13th July that there is issue at courier end to there will delay in pickup .After that I did not get any call regarding pickup.Then I wrote again on 22nd July, 23rd July to process pickup, I did not get any reply .Then I again wrote on 28th July, 3rd Aug and got reply on 4th Aug that they are escalating and refund will be added within 1-2 days.But I did not get anything..After that I wrote many time but no reply from paytm. My last write was on 6th Sep regarding the same and did not get any reply so lodging the complaint here to get resolve this ASAP.