Paytm — Return of damaged product and get money back (Order no. [protected])

Address:	New Delhi, Delhi, 110025
Website:	paytm.com

I have purchased "Sg Musical Tabla Set" from PayTM on "ORDER NO. [protected]" on 03/08/2015. A badly damaged product was delivered on 11/08/2015. In it, the steel part is physically broken and the wooden stuff is affected badly by termite. So I want to return this badly damaged product and get my money back. Overall it has been 3 months and I have communicated with PayTM for 25 mails in series. Every time PayTM tell me to keep the product packed and ready. For three months, it is packed and ready, USELESS for me. I want this product to be picked up by PayTM and my money refunded to my account within a week.