Paytm — Sent me a product of far lower value than i order, refused to provide me the correct one

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	Www.paytm.com

I place the order on 10th april. Seller called me that product is unavailable and offered to send another product. I told him not to.next day i recieved a mail that your item has been shipped. I called the seller to confirm which product he was sending and he told me the older one.(I ORDERED THE NEWER ONE).After around 10 useless conversations with your ill trained customer care reprentatives. They told me to return the product and make a fresh order. When i ordered the product the price was inr 80530 and now it is 85000 rs. So basically they asked me to pay rs 4500 more for the product which i bought at the time for rs 80530 which was in stock at the time.today i recieved the product(15th april) and it was the older model which is worth far less( it is available at paytm for rs78600). Also the invoice i recieved was for the product i ordered not the product i recieved so it means that the product i recieved was practically warrantiless. After another conversation with cs executive he told me that paytm has no exchange policies and i should cancel my order and place a new one for rs 85000 for the product i already paid you . I asked him that what if i keep the product, will paytm provide me the price difference.he told me that no price difference will be provided as the older model i recieved and newer model i ordered practically have the same max retail prices even if there is a diffrence of rs 6500 apprx in their selling prices. I am tired as you guys provided me a crappy product and are refusing to provide me the product i ordered. And for the record i am willing to sue if the ordered product is not provided to me or the price difference in the current selling price of product delivered and the price i paid is not provided to me.. order id [protected]