Paytm — Shoe ordered but delivered

Address:New Delhi, Delhi

Ordered a pair of shoes on 27th March with Order No.[protected]. On 3rd April got mail about shipping of order details (Shipped: Thursday, April 02, 2015, Courier Partner: Swapnex Logistics, AWB/Tracking ID:[protected]. Wrote so many mails regarding this but no action taken. On 13th April I cancelled my order. But till today neither i got my refund nor shoes. Kindly either refund my money or deliver shoes.
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