Paytm — Showing irresponsible and careless behavior towards consumer

Neha Sharma22

from Bengaluru, Karnataka

Address:	380021
Website:	www.paytm.com

This is Neha Sharma, I had a Pay Tm account which is registered with my mobile number which is [protected] but due to some reason this mobile number is not working.so i am facing problem to sign in as the OTP number is only generating on Mobile number. I am not able to use that OTP as my number is not working thats why i requested Pay Tm to change my mobile number or snt OTP on my registered email i.d which is [protected]@yahoo.com. i mailed 13times for the same & had provide all documents whatever they are requested.I had complained on 6th November 2015 & today is 7th December 2015, but still i am not getting proper solution for the same. Generated ticket Number is[protected] Please do the needful for the same so i can use my Pay Tm wallet balance which is 605 Rs. Thanks & Regards, Neha Sharma

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Dec 17, 2015

Updated by Neha Sharma22 Still i am not getting any solution for my query.

Request u to do the needful for the same ASAP.