Paytm — Sony Dualshock 4 wireless controller

Address:

New Delhi, Delhi, 110059

Bought a Sony Dualshock 4 wireless controller Order no [protected] and it was delivered on 2nd June, on using it found that it disconnects from the system after 5 mins o[censored]se, have written to Paytm but got no response.
The item was delivered by VVV Traders ( 112607) without any dealer stamp or phone no and no warranty card. Seller TIN [protected]. Need a replacement or money back.