Paytm — Sub: Fraud through paytm through debit card

Address:	Dehradun, Uttarakhand, 248125
Website:	[email protected]

Sir,
Dated 30.03.2017, one phone no-[protected] call me to ask my pnb ATM no for reneval & said to remain on phone but in two minut i received a messages of debited Rs. 20000.00 at 17:55:21 dated 30.03.2017 from my account no *********7495. Just i call bank manager & he told that your 20000.00 thousand has frodly pay to ecom[protected] paytm purchasing some thing and advised to contact paytm after resistering bank comlaint.

There fore i requested paytm to kindly cancel this purchasing order no. made through pay to e-com[protected] Paytm at time 17:55:21 dated 30.03.17 by my debit card and kindly return my money in my account.
On dated 31.03.2017, Paytm customer care person tolled me that order booked by Rajkumar & Suresh Kumar through their phone paytm id [protected] of Rs 20000 through your debit card & account PNB fraud fully and he also advised me to sent FIR copy of this fraud made with me & assured me that after receiving FIR copy we will take necessary action. So i sent at the same time on dated 31.03.2017 a copy of FIR to Paytm customer email at [protected]@paytm.com, and on dated 02.04.2017 i have comlaint to [protected]@paytm.com but no result found till date. When i contacts to paytm care, one answer received that your queries are in progress and we have blocked account (paytm id [protected]) of Rajkumar & Suresh Kumar whose have fraud with you of Rs 20000.00 through transaction ecom[protected] paytm and also fraud order has cancelled.But when I ask about confirmation of action taken to return my money, he says that our senior would talk with you in 48 hours. Eight days has passed in this way. But no message is received from paytm.
Kindly help me

Thanking you,
Anand kumar
[protected]@gmail.co
[protected]