Paytm — Too much delay....Also not cancelling and refunding the order..and also not giving tracking details.

Address:

Latur, Maharashtra

Paytm ORDER NO.:[protected] I have ordered product on 6 APR 2015. Paytm didnt shipped the product till yet, 8 days passed. I am continuously mailing them to know product status but no proper reply from them. Just says wait another 48-72 hours every time. I have called them 3-4 times on their helpline [protected] but the phone line just says please wait you are in queue. 3-4 times each time i have waited 25-30 minutes but no answer from them. then complained 15 times to them through mail, i have their ticket numbers for each complaint.No answers for the complaint. I told them to cancel the product and refund my money if they cant arrange the product. For this they said they cant cancel the product. So i am totally helpless.