Paytm — Transaction done but paytm refuse

Address:Gautam Buddh Nagar, Uttar Pradesh, 110077
Website:paytm.com

I have done a transaction on 23rd Nov amount was deducted from my credit card but transaction failed. After that paytm said that they have not received the amount but credit card confirm that merchant claim the amount on 24th Nov of Rs.270.56/- with Ref no 74568225327410007235103. Now nobody is ready to clear this matter i was following from 24th Nov till now but paytm has not do anything.
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